{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11660217,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2025","dateComplaintFiled":"05/11/2025","vin":"WA19NAF45LA","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"The MMI (Multi-Media Interface) in this vehicle is experiencing frequent unexpected reboots while driving, leading to a complete loss of functionality in critical systems, including: - Backup Camera & Rear Obstacle Detection – These systems become inoperable when the MMI shuts down, particularly during reverse maneuvers, significantly increasing the risk of collisions. - Navigation & Hands-Free Communication – The system failure disables Audi navigation as well as Android Auto/Apple CarPlay, making it impossible to rely on real-time directions or safely use hands-free calls while driving. - Driver Distraction – Reboots require user interaction to restore functionality, often demanding multiple inputs on the MMI screen. This forces drivers to divert their attention from the road, creating a serious safety hazard.  A software update was performed by my local Audi dealer, intended to resolve the issue. However, just a few days after the update, the MMI rebooted again while backing up the vehicle, rendering the sensors inoperable and leaving the car stuck mid-maneuver for approximately 30 seconds—an extremely dangerous situation.  The continued failure of the MMI system during driving, particularly driving while relying on navigation guidance and during reversing maneuvers, poses a direct threat to vehicle safety. The fact that the reboot issue returned immediately after a software update further suggests an unresolved systemic problem. Immediate corrective action is necessary to prevent potential accidents caused by loss of visibility, obstacle detection, and driver distraction.","products":[{"type":"Vehicle","productYear":"2020","productMake":"AUDI","productModel":"A4 ALLROAD","manufacturer":"Volkswagen Group of America, Inc."}]}]}