{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11662579,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2025","dateComplaintFiled":"05/22/2025","vin":"3VV4X7B25RM","components":"SERVICE BRAKES","summary":"Vehicle: 2024 Volkswagen Taos SEL Approx. Mileage: 40,000 Dealership: Tom Bush Volkswagen, Jacksonville, FL Component Affected: Service Brakes, Hydraulic \u2013 Foundation Components \u2013 Disc \u2013 Pads  Complaint:  I\u2019m reporting a serious issue with the rear brakes on my 2024 Volkswagen Taos SEL. At the 30,000-mile service, Tom Bush Volkswagen in Jacksonville, FL documented the rear brake pads at 7mm. At 40,000 miles, they measured 1mm, while the front brake pads\u2014still original\u2014remain at 10mm.  This represents excessive and uneven wear on the rear brakes in just 10,000 miles. It is not consistent with standard wear patterns, as the front brakes normally wear faster due to handling the majority of braking force. My vehicle has been driven normally and the tire wear is even at 7/32\", showing no signs of abuse or hard braking.  Volkswagen issued TSB VWP-22-18 acknowledging premature rear brake wear on Taos models, yet both the dealership and VW customer support claim this is \u201cnormal\u201d wear and have refused warranty or goodwill coverage. This is not consistent with vehicle design norms or owner expectations.  This may indicate a defect in the braking system, such as caliper drag or electronic parking brake malfunction. The rapid wear of rear brakes\u2014compared to nearly untouched fronts\u2014poses a potential safety risk, especially if the issue goes unnoticed.  I am requesting NHTSA investigate this issue for potential brake system defects or improper brake bias that could compromise safe operation.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"TAOS","manufacturer":"Volkswagen Group of America, Inc."}]}]}