{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11662628,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"05/22/2025","vin":"3FAHP0HA0AR","components":"SERVICE BRAKES","summary":"I have a 2010 Ford Fusion. Two days ago I was backing out of the parking lot and I had to brake hard to avoid a fast moving car zooming past behind me. After that I noticed the brake was very mushy and I have to press the brake almost to the floor to get the car to stop. I did some research on the internet and found out it was a common problem with Ford fusion between 2006 and 2010 and there is a safety recall 19S54 for the 2006-2010 Ford Fusion. Ford also has an internal Customer Satisfaction program 21N11 that covers the repair of the said issue.  However, the recall only covers cars manufactured between February 22, 2006 through July 15, 2009 and my car was manufactured in Dec 2009 and was not included on the recall list.   Obviously the problem was not fixed for Ford Fusion manufactured after the 7/15/2009. I have seen many similar complaints on the net and some have indicated that they have filed NHSTA complaints for the same issue.  I contacted Ford and see if they will fix the problem with my car as a goodwill gesture even though my car was not on the recall list. They absolutely refused to take responsibility.  I think it is a serious, serious safety issue for the driving public and Ford should be told to extend the 19S54 recall cut off date to cover any vehicle that experienced this ABS/HCU braking problem and fix this manufacturing defect.","products":[{"type":"Vehicle","productYear":"2010","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}