{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11663112,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"05/27/2025","vin":"KMHL34JJ1SA","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"The gear shifter design on this Hyundai model is dangerously counterintuitive compared to industry norms. It nearly caused me to drive off a cliff.  I encountered a serious safety issue with the gear selector design. In most vehicles — including Mercedes, GM, and even pickup trucks — pushing the gear selector down engages forward drive, and up engages reverse or park. Hyundai has reversed this logic.  In a rushed moment, I instinctively pushed the shifter down expecting to go forward (as in most cars), but the Hyundai was in reverse. I stepped on the gas and nearly backed off a cliff.  This design is not just unfamiliar — it's opposite of established standards. Drivers with muscle memory from other vehicles like ANY pickup truck, MB, or GM EV are at real risk of making fatal errors.  I strongly urge NHTSA to investigate whether this shifter design meets safety and human factors standards. At a minimum, Hyundai should issue a UI/UX recall to standardize shift direction or implement safeguards to prevent this kind of mistake.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HYUNDAI","productModel":"SONATA HYBRID","manufacturer":"Hyundai Motor America"}]}]}