{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11663198,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"05/27/2025","vin":"5NMS24AJ5MH","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"I am writing to formally express my deep concern and dissatisfaction with the ongoing quality and safety issues I have experienced with my 2021 Hyundai Santa Fe, which I purchased new in March 2021. Despite regular maintenance and careful ownership, this vehicle has presented a persistent pattern of failure\u2014most notably involving the electrical systems, onboard cameras, and overall build quality. Specifically, the following issues have occurred: \u2022The rear backup camera has intermittently failed for an extended period, frequently displaying a black screen or static lines, rendering it unusable. \u2022The front camera system has now failed entirely, disabling several advanced safety features. A warning alert is permanently displayed on the dashboard and cannot be dismissed. \u2022I was recently informed that repairing this front camera will cost approximately $2,400, a significant expense for a system that should not fail this early in the vehicle's life cycle. \u2022The overall quality of the interior materials has proven to be poor, with excessive wear and inconsistent performance of various controls and features. \u2022In general, the engine power and performance fall well below expectations, especially given Hyundai's advertised standards. These recurring issues have not only affected our driving experience but have also introduced serious safety concerns, particularly as critical systems such as cameras and driver-assist features are now non-functional. We have never experienced this extent of problems with any vehicle in our ownership history. At this point, we are extremely disappointed and frustrated, and we feel that Hyundai has failed to uphold the level of quality and reliability expected from a modern, family-oriented SUV.","products":[{"type":"Vehicle","productYear":"2021","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}