{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11664572,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2025","dateComplaintFiled":"06/03/2025","vin":"KMHGH4JH1EU","components":"SEATS","summary":"I am reporting a recurring safety-related defect in the headrest mechanisms of my 2014 Hyundai Equus. The first incident occurred in the front passenger seat. While driving, I lightly leaned my arm on the passenger headrest when it suddenly popped up with a loud, startling noise and occurring an road incident . The internal components crumbled instantly, requiring a complete replacement. This was a costly repair, which I first inquired about with the service department at AutoNation Hyundai in Columbus, GA.  It was eventually repaired and completed at Columbus Body Collision, Columbus, GA  On [XXX], the driver’s headrest failed in the same way. It popped out of position unexpectedly, and the internal structure again appears to have broken and crumbled, while I was parked at QuikTrip fuel station. Alpharetta, GA. This incident has made me concerned about occupant safety, especially regarding whiplash protection and the risk of the headrest becoming a projectile or collapsing under impact.  Since both front seat headrests have failed in the same way, I believe this may indicate a design or manufacturing defect. I respectfully request that NHTSA investigate this issue and consider a recall so that affected Hyundai Equus owners are not left with expensive and unsafe repairs.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"EQUUS","manufacturer":"Hyundai Motor America"}]}]}