{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11666073,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2025","dateComplaintFiled":"06/10/2025","vin":"1N4AL3APXFC","components":"EXTERIOR LIGHTING","summary":"(NOT RELATED TO CURRENTLY OPEN HOOD LATCH RECALL)  I\u2019m the current owner of a 2013\u20132018 Nissan Altima, a model range known for a headlight delamination defect. This issue causes the reflective coating inside the headlamp to degrade, severely reducing light output. It\u2019s a major safety risk for drivers, other motorists, and pedestrians\u2014especially at night.  A class action lawsuit acknowledged this and led to a limited repair program. However, I\u2014like many others\u2014only discovered the issue after that window had closed. As a second owner, I reached out to Nissan requesting a \u201cgoodwill repair,\u201d which they define as a discretionary repair for issues outside normal coverage.  Nissan declined. I was told by Erica on the executive team that goodwill repairs are more likely if there\u2019s a history of maintenance at a Nissan dealership. In other words, if the previous owner spent money at a dealership, Nissan would be more willing to repair a known factory defect.  This policy is unfair. Routine maintenance should have no bearing on a company\u2019s responsibility to fix a well-documented safety defect. That logic leaves many current owners\u2014who had no control over previous maintenance decisions\u2014without support.  Over 1.5 million affected Altimas are still on U.S. roads, many now in the hands of second or third owners. These drivers may be unaware of the issue or unable to afford repairs for something that should never have occurred in the first place.  I\u2019m asking Nissan to re-open the repair program or evaluate on a case-by case basis, considering fairness and safety. This could be offered to anyone who purchased the car after the repair window. Until then, I\u2014and many others\u2014are left to drive with dangerously dim headlights, putting ourselves, our passengers, and the general public at unnecessary risk.  This is about more than customer service. It\u2019s about corporate responsibility and public safety.","products":[{"type":"Vehicle","productYear":"2015","productMake":"NISSAN","productModel":"ALTIMA","manufacturer":"Nissan North America, Inc."}]}]}