{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11666160,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"06/10/2025","vin":"3VV2B7AXXJM","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"I originally started out at World Kia in Matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their Joliet location hoping for better service.  Boy, was I wrong.  Even though they had already run my credit in Matteson, they reran it again in Joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn\u2019t walk away.  After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me \u201cas-is,\u201d but I later found out that under Illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold \u201cas-is.\u201d My car didn\u2019t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my vin#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. please help.   Best,  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}