{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11666713,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"06/13/2025","vin":"3C6MRVJG7NE","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I purchased this Ram Promaster 3500 in 2022. In 2023 I was in Canada and went to have a spare key made. The dealer was unable to program a key to the vehicle. When I returned home to the Seattle area I took the vehicle to a Seattle Ram Business link dealer. They were also unable to program a key. May of 2025 I took the vehicle in for work and asked them to continue investigating the key issue. They were still unable to do so and said that I needed a new RFH. This repair did not fix the problem and made it impossible to start the engine. They also replaced the PCM. This did not correct the problem. A tech was called from MOPAR who found a STAR ONLINE PUBLICATION for mopar which states that between Ram vehicles ( I don\u2019t know if it is specific to ProMasters) manufactured between the dates of 11/29/2021 and 12/23/2021 had an \u201cincorrect encryption software being programmed to the immobilizer modules.\u201d If you type the VIN into the Service Library you can verify that S2208000129 is applicable. I was not made aware of this until I picked up the vehicle from the dealer with the old parts reinstalled. My concern is that I don\u2019t know what else this problem in terms of the electrical and safety systems.","products":[{"type":"Vehicle","productYear":"2022","productMake":"RAM","productModel":"PROMASTER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}