{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11666942,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"06/14/2025","vin":"KMHEC4A44EA","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Formal Complaint \u2013 Hybrid System Failure, Safety Risk (VIN: [XXX]  | Hyundai Case #[XXX])  Dear Sir/Madam,  I am writing to file a formal safety complaint regarding a dangerous incident involving my Hyundai hybrid vehicle (VIN: [XXX] ) and Hyundai Motor America's failure to respond meaningfully to repeated requests for assistance.  Incident Summary: On [XXX], while driving with my two young children (ages [XXX]  and [XXX] ), my vehicle suddenly displayed the following critical warnings:      \u201cHybrid System Warning! Safely Stop and Do Not Drive\u201d      \u201cCheck Charging System\u201d  Immediately after these messages appeared, the car lost all power and came to a complete stop in the middle of the road. This created an extremely hazardous and distressing situation for me and my family.  Although the vehicle is a few years old, it has very low mileage (38,345 miles), and I did not expect such a catastrophic failure. I submitted a report to Hyundai Customer Support on May 30, 2025 (Case #[XXX]) and followed up on June 9, 2025, but have only received an automated acknowledgment\u2014no response, investigation, or support to date.  Attachments:      A video clip showing the warning messages at the time of the incident (I cannot upload the video clip since the option is not there, but I do have it if required)  Requested Actions:      A formal investigation into the safety and reliability of Hyundai's hybrid systems.      A determination as to whether this incident qualifies under Hyundai\u2019s warranty or federal safety defect regulations.      Immediate contact from Hyundai with the next steps regarding inspection, resolution, or compensation.  I am cc\u2019ing Hyundai Motor America to ensure this matter is escalated appropriately and receives the attention it warrants.  Thank you for your time and consideration. I look forward to your timely response.  Sincerely, [XXX]  [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SONATA","manufacturer":"Hyundai Motor America"}]}]}