{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11670050,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2025","dateComplaintFiled":"06/29/2025","vin":"1GCPSCEK8S1","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Subject: Urgent Safety and Usability Concern \u2013 2025 Chevrolet Colorado Infotainment/Instrument Cluster Failure  To Whom It May Concern,  I own a new 2025 Chevrolet Colorado, purchased on June 23, 2025. Just four days later, on June 27, both the infotainment system and the digital instrument cluster went completely dark, rendering the vehicle unsafe and inoperable.  It has only 78 miles on it.  After researching the issue, I learned this is a known problem to GM and is addressed in Service Bulletin PIT6362 released on 2 April 2025. The bulletin advises dealers not to replace hardware components as the issue stems from a software anomaly. However, there is currently no estimated timeline for a resolution. This leaves me \u2014 and presumably many others \u2014 with a an expensive investment that cannot be safely driven.  Dealer is picking up the vehicle Monday June 23 but I have low confidence they know what to do.  This situation is unacceptable. A total loss of vehicle instrumentation and infotainment severely compromises safety, functionality, and trust in the Chevrolet brand. It is alarming that vehicles with such a critical defect were allowed to reach customers. I am requesting the following:      Immediate acknowledgment and escalation of this case     Clear explanation of how GM is addressing PIT6362     Temporary or permanent remedy to restore my vehicle\u2019s functionality     Compensation or alternative transportation options while the issue persists     A case number and point of contact for follow-up  My question is how GM can continue to sell these defective vehicles knowing someone could, quite literally, get killed.","products":[{"type":"Vehicle","productYear":"2025","productMake":"CHEVROLET","productModel":"COLORADO","manufacturer":"General Motors, LLC"}]}]}