{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11670108,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"06/29/2025","vin":"4JGFB4KBXLA","components":"ENGINE","summary":"I purchased my 2020 Mercedes GLE 350 new with only 12 miles on it. I also purchased an extended warranty which gave me 100,012 miles. On a Friday evening while being driven, the engine light came on. I took the truck immediately to the dealership on Monday morning. Prior to that the engine would roar loud upon starting on some occasions then calm down. When I mentioned it to the service department on previous service visits they told me it was fine and they notice that, that particular model does that when it gets hot outside. The vehicle also quit on me in the middle of the road before starting back up in about 3 minutes but on a separate visit. ALL my maintenance and service have ALL been done at the Mercedes service department so I'm confused how this happened. So, the dealership needed an extra day to diagnose so after 2 days I was hit with the news that is was a cylinder head...$9,963. I had 108,152 (out of extended warranty) miles on my truck. I notice this is a common issue with this particular year and model GLE350. I also see that Mercedes has a recall on other models just not this one. A recall is needed immediately. I pray this complaint will help others that will experience this same issue in the near future because there's no help for me now.","products":[{"type":"Vehicle","productYear":"2020","productMake":"MERCEDES-BENZ","productModel":"GLE 350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}