{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11671010,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"07/03/2025","vin":"7JRH60FJ8RG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"URGENT SAFETY CONCERN: Intermittent Total Loss of All Vehicle Audio Alerts  This issue has occurred multiple times and poses a serious safety concern. While driving, the vehicle intermittently experiences a complete loss of all audio output. This includes: \u2022Turn signal indicators \u2022Hazard warning sounds \u2022Blind spot monitoring alerts \u2022Park distance control tones \u2022Navigation guidance \u2022Audio system playback (music, radio, etc.) \u2022All other safety-related audio warnings and notifications  The vehicle becomes completely silent, eliminating essential auditory cues that are critical for safe operation.  Temporary Workaround (While Driving): The only way to restore functionality is by performing a forced reboot of the infotainment system. This requires the driver to press and hold the home button until the system power cycles\u2014a distracting and unsafe action that must be done while the vehicle is in motion.  Please note that while rebooting does not disable the vehicle\u2019s ability to drive, it temporarily resets multiple core systems, including the climate control and infotainment interface. This creates a significant distraction and impairs the driver\u2019s ability to safely monitor vehicle status and surroundings.  This malfunction poses a significant safety risk and must be investigated immediately.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLVO","productModel":"S60","manufacturer":"Volvo Car USA, LLC"}]}]}