{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11673155,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2024","dateComplaintFiled":"07/13/2025","vin":"5N1AZ2MH6JN","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"NHTSA Vehicle Safety Complaint \u2013 2018 Nissan Murano Submitted by: [XXX]  Vehicle: 2018 Nissan Murano VIN: [XXX]  Mileage at time of issue: Approx. 93,500 miles Location: Albuquerque, NM Date of issue onset: [XXX]   Summary of the Problem: Shortly after my vehicle was serviced at a Nissan dealership, it began exhibiting serious mechanical and electrical issues. These include: - Transmission jerking and slipping between gears - Uncommanded RPM surging while accelerating - Occasional loss of power, particularly at highway speeds - Dashboard flickering, resetting, and other electrical irregularities - Brake caliper drag and significantly reduced gas mileage Third-Party Diagnosis: A certified independent repair shop reported the following: - Transmission malfunction (needs full replacement) - Dragging brake caliper - Engine overfilled with oil - Erratic RPM behavior  Despite these findings, the dealership dismissed all concerns and returned the vehicle unrepaired, with no adequate documentation of the work performed. Additional Concerns: I believe the vehicle was accessed and tampered with while at the dealership. After their service: - My dashboard and door panels were visibly unsealed or repositioned - The vehicle was held for extended periods (multiple weeks) - No paperwork was provided showing any actual mechanical repairs  I have before-and-after photographs and text messages confirming this timeline and change in condition. Safety Impact: The transmission failure, RPM spikes, and braking inconsistencies make the vehicle unsafe to drive. These problems pose a significant crash risk, especially in highway traffic or while merging. I\u2019m submitting this report to NHTSA to contribute to any ongoing investigations related to this vehicle make/model and to help prevent further consumer risk.  Additional Observation \u2013 Abnormal Heat After Driving After driving the vehicle, extreme heat can be felt rising from underneath the dr INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]}]}