{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11673820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"07/15/2025","vin":"3FMTK3RM6PM","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Ford Motor Company  Dear Ford Customer Service Team,  I am writing as a highly disappointed owner of a Ford (specify model, e.g., Mustang Mach\u2011E), having observed a dramatic unexplained jump of over 10,000 miles on my vehicle\u2019s odometer in just three months. I firmly reject the insinuation that I drove that distance\u2014I maintain an accurate charging and usage log proving otherwise\u2014and I demand a refund of my warranty payment plus a prompt and transparent investigation.  Key Facts & Concerns  1. Sudden mileage spike (~10,000 miles in 3 months)  \u2022 I did not charge or drive anywhere near that distance. My charging logs and event logs\u2014comprehensively detailed\u2014show a maximum of [X] miles total for that period.  \u2022 The odometer reading is simply inconsistent with verifiable usage data.  2. Likelihood of system error or tampering  \u2022 Similar issues have been documented in EVs:  \u2022 Tesla vehicles are currently under multiple lawsuits alleging artificially inflated odometer mileage, sometimes by as much as 15\u2013117%\u2014accusations that have triggered a proposed class-action in California and garnered widespread reports and press coverage  \ufffc \ufffc \ufffc \ufffc.  \u2022 Ford EV owners have also flagged odometer anomalies\u2014both underreporting and overreporting, including a Ford Lightning report revealing odometer mismatch in a vehicle health report ().  3. Legal precedent and consumer protection  \u2022 Odometer manipulation\u2014even unintentional\u2014is taken seriously under federal law (Federal Odometer Act), with strict penalties for tampering  \ufffc \ufffc.  \u2022 Odometer discrepancies significantly affect warranty eligibility and residual vehicle value.  What I Want Ford to Do  1. Full refund of the prorated warranty cost, as it has been voided unfairly by incorrect mileage totals.  2. Comprehensive odometer and software audit of my vehicle. I request a certified statement of findings.  3. Corrected mileage records and warranty reinstatement based on actual usage.  4. Clear, documented communication detailing how this issue","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"MUSTANG MACH E","manufacturer":"Ford Motor Company"}]}]}