{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11673928,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/16/2025","vin":"5XYZT3LB0EG","components":"ENGINE","summary":"Engine failure and metal debris and timing belt slipped time. Loss of power and we parked it flashing engine light. Massey Hyundai said it\u2019s not a recall but when I research there\u2019s a lot of engine failure recalls so I\u2019m not quite understanding what the situation is and we still owe money on the vehicle. They basically told us to junk it. This has been the worst situation I have ever went through with a vehicle. I\u2019ve never owned a Hyundai and I probably never will ever buy another Hyundai. I just wanna know why my engine failed and nobody can tell me why Massey hundai cannot tell me why. they just want me to remove it from their service center or they\u2019re gonna charge me $500 to dispose of it. I\u2019ve never heard of such stuff in my life. This is too overwhelming, especially when it happened. My daughter just had reconstructive foot ankle surgery and has pins in her foot. We were stranded an hour and a half away from home at a doctors appointment for a check up for her foot. Our Insurance towed it, but left us standing and hundred degree weather which was a complete nightmare, especially when you have someone that can\u2019t walk and just had surgery not that that\u2019s any of your fault. I just want to know why my engine failed  why there was metal debris why can\u2019t no one tell me. $10,000 for a new motor or charge you $500 to remove it from our lot. I can\u2019t even lie about this stuff. It\u2019s insane. I still owe money on the vehicle. I had to refinance it during Covid. If you could just like, give me some sort of information I don\u2019t even know where to turn to at this point and if I can\u2019t turn to the dealership, who do I turn to.","products":[{"type":"Vehicle","productYear":"2014","productMake":"HYUNDAI","productModel":"SANTA FE SPORT","manufacturer":"Hyundai Motor America"}]}]}