{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11674209,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/17/2025","vin":"4JGFB4KB9LA","components":"UNKNOWN OR OTHER,ENGINE","summary":"My car shook while idling the last two weeks of June 2025.  It felt like it was going to shut off at light/stop sign which it did on two occasions.  On July 2, 2025, it stalled abruptly during a drive after which I took it to Mercedes for service.  I never received a warning signal or fault message even after it stalled.  Mercedes service indicated the  engine cylinder head valves were burnt and not sealing properly - estimated cost of repair $10,023.00. I am the original owner of the car, had routine maintenance and only had it performed at Mercedes.  My car stopped without warning- but luckily on a local road. Others who are driving with this defective engine may not be so lucky. It appears this is a known issue to Mercedes USA but they have not done anything to fix it.  The engine is M264.  Even if valves are replaced, this problem may continue to occur as the Mercedes serviceman does not know what caused the burnt cylinders - just that they needed to be replaced and that it was not wear and tear. Not sure if this is related, but there was a 2022 recall on this engine (my car was not part of batch that was recalled) regarding turbo charger oil feed and return lines. The issues included engine vibration at idle and loss of power.","products":[{"type":"Vehicle","productYear":"2020","productMake":"MERCEDES-BENZ","productModel":"GLE 350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}