{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11674346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2020","dateComplaintFiled":"07/17/2025","vin":"1FTFX1EGXJF","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormal clunking sound on first start up, upon shifting to drive(D) and depressing the accelerator pedal. A dealer mobile technician diagnosed the vehicle at the residence and informed the contact that the smart transmission was operating as designed; however, the failure persisted. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The dealer advised the contact to not be concerned because the vehicle was still covered under warranty. The contact stated that the failure progressively worsened, and the vehicle was taken back to the dealer, where it was diagnosed that the 10-speed transmission had failed and needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under warranty, but the manufacturer had provided a loyalty discount. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}