{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11674362,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"07/17/2025","vin":"1V2FR2CA7PC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I own a 2023 VW Atlas purchased new from a Volkswagen dealership. In October 2024, while the vehicle was under warranty, I reported engine hesitation, rough idle, and near-stalling. I showed the service advisor a video I recorded of the issue happening in real time. Despite this, the dealership refused to investigate further because no check engine light or fault codes were present. I was sent home without diagnosis or documentation.  Months later, the issue worsened and was diagnosed as a failed fuel injector \u2014 now quoted at nearly $3,000 to repair, plus a $175 diagnostic fee. VW refuses to cover the cost or provide goodwill assistance, stating that the dealership couldn\u2019t replicate the issue and therefore couldn\u2019t act. I was also denied the ability to speak with a service manager when the failure occurred.  This injector issue clearly began during the warranty period and was dismissed without proper investigation. The behavior compromised the vehicle\u2019s driveability and posed a potential safety risk to me and my children. There needs to be accountability when clear evidence is provided and dealerships refuse to act until the problem escalates past warranty coverage.  I am requesting that NHTSA investigate fuel injector failures in the 2023 VW Atlas and the pattern of warranty denial tied to lack of fault codes, despite clear performance issues and owner-supplied evidence.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}