{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11674673,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"07/19/2025","vin":"WAUDNAF47LA","components":"ELECTRICAL SYSTEM","summary":"Started with saying \u201cchecking remote access rights,\u201d and then saying I (the key user) hadn\u2019t been signed in for awhile and I needed to re-login. I was dealing with that but now it\u2019s just randomly shutting off while I\u2019m driving\u2026.. in a 30 min drive it does it at least once but as many as 4 times. If I\u2019m using my maps from carplay, on a call or using my backup camera it just completely stops and reboots, which takes a min or two before it comes back up. Multiple times I\u2019ve missed turns due to the map going out. It\u2019s dangerous!   Took it to the dealer for oil change and mentioned the issue\u2026 dealer acted as if it wasn\u2019t a known issue, and said they could charge me the $300? diagnostic hourly rate to take the dash apart and diagnose (bc of course now it\u2019s out of warranty).   I called the Audi MMI tech support and they attempted to help me, had to open a ticket for level 2 escalation support\u2026. I waited 3-4 days and then level 2 said they couldn\u2019t help me and I needed to see the dealer.   SO frustrating and have noticed SO many others with similar models and same year having the same issue on reddit. Here\u2019s an example\u2026.  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"AUDI","productModel":"A4","manufacturer":"Volkswagen Group of America, Inc."}]}]}