{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11675305,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"07/22/2025","vin":"1G1JF5SB7J4","components":"ENGINE","summary":"Dear GM Executive Office,  I am writing in frustration and disappointment after being told today by Chevrolet Customer Assistance that the case I opened (Case # [XXX]) was simply a \"dealer complaint\" and that no further help would be offered - despite my vehicle exhibiting a recurring, safety-related malfunction covered under Special Coverage N232395330 - Turbocharger Replacement.   To Whom It May Concern,   I am writing to formally request a resolution regarding a recurring and unresolved issue with my son\u2019s 2018 Chevrolet Sonic Premier (Turbocharged engine), VIN: [XXX]   This past January we brought the vehicle to Ziegler Buick GMC of Lincolnwood an authorized  due to overheating and a warning light. We paid $210 for a diagnosis and an additional $520 for a repair, totaling $730. The only action taken was the replacement of the coolant reservoir. The issue was not fully diagnosed, and the root cause was not addressed.    On [XXX], the same issue has returned:      Red heat warning light illuminated after less than one mile of driving.      Coolant reservoir nearly empty upon inspection.      Engine went into reduced power (\u201climp mode\u201d).      Scanner showed only a low coolant level but no additional actionable codes.      Vehicle also displayed a change oil warning, likely triggered by overheating.   This vehicle has a known history of turbocharger and coolant system defects, which have been acknowledged in GM technical service bulletins and Customer Satisfaction Programs. I have reason to believe this situation qualifies for one of those programs. Despite paying $730 for a prior repair, the vehicle is now exhibiting the same safety-related malfunction, putting my son at risk of engine damage and breakdown. We have also taken the car to Mike Anderson Chevrolet twice for inspection and they reported finding nothing. I am respectfully requesting the following:      A thorough inspection and diagnosis of the entire cooling system and turbocharger  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHEVROLET","productModel":"SONIC","manufacturer":"General Motors, LLC"}]}]}