{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11675408,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"07/22/2025","vin":"55SWF4KB8FU","components":"SUSPENSION","summary":"On January 21,2025, I had an appointment for an inspection at Mercedes Benz of Smithtown, the dealership I use. I was informed that my car required replacement of a rotted rear subframe.  A hole had rotted through, causing the car to \"Fail inspection and was NOT SAFE\" to drive.  I was provided a video showing the damage.  There was a recall in effect however, my Vin # was not included and it\u2019s status has not changed. The 2015 C-Class Sedan/Coupe Vin # [XXX] , which was neglected to be included in the recall covers 2008-2015 C-Class Sedan/Coupes, regarding rotted rear subframe.  MBUSA extended the vehicle Warranty 4 yrs/ 50,000 miles to 20 yrs/unlimited miles.  However, I do not qualify for reimbursement of $4,014.92, because my Vin # was left off the list.  Mercedes customer assistant center states they can't help, has to be included by NHTSA, when I said they cannot add a Vin #.   I was then told, it has to come from the  head office in Germany.  Nothing like getting a run around not what I expected from Mercedes Benz USA,  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}