{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11675412,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2025","dateComplaintFiled":"07/22/2025","vin":"5FNRL6H82MB","components":"UNKNOWN OR OTHER","summary":"There is a message that pops up in our front touch screen panel \" com.honda.auto.hars has stopped\" which is not allowing us to use the touchscreen panel.for anything - from making or receiving calls , navigation , etc .. , which makes it hazardous to drive the vehicle on the road & not able to use hands free.     We tried factory reset & also using USB drive to update , but the car is not recognizing the USB drive & also says that our system is up-to-date!!    We are not able to find a solution . Please help . Advice needed.","products":[{"type":"Vehicle","productYear":"2021","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}