{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11678521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2025","dateComplaintFiled":"08/05/2025","vin":"3FADP4BJ4EM","components":"POWER TRAIN","summary":"I\u2019m reporting a failure with the Transmission Control Module (TCM) in my 2014 Ford Fiesta.  The vehicle has exhibited consistent issues tied to the known PowerShift DPS6 transmission defect: including gear slipping, delayed acceleration, hesitation, and sudden loss of power while driving\u2014particularly dangerous during intersections or merging situations.  Ford previously issued Customer Satisfaction Program 14M02 to address this issue, but I was told my VIN is no longer eligible due to build date.  I also requested coverage under Ford\u2019s one-time TCM replacement extension announced in 2023, which was meant to support customers outside the 10-year window through June 30, 2025\u2014but I was denied this assistance as well.  I\u2019ve opened a formal case with Ford Customer Relationship Center under reference number CXH05170436-N7Z6Z1, after being denied support for a documented transmission control module failure.  These symptoms present a clear safety risk, and the refusal to support a documented transmission failure\u2014even under goodwill\u2014 I hope this will be reconsidered for safety investigation.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"FIESTA","manufacturer":"Ford Motor Company"}]}]}