{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11678646,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"08/05/2025","vin":"WA1LJBF74LD","components":"ELECTRICAL SYSTEM","summary":"I am filing a complaint concerning serious safety risks associated with my 2020 Audi Q7 (VIN: [XXX] ) purchased as a Certified Pre-Owned vehicle from Audi Dominion San Antonio. It is currently under service at Audi Central Houston, where multiple concerning events occurred. Timeline and Issues: - Initial diagnosis identified a fire-damaged electrical harness, estimated at $1,400 for replacement. - After repair attempts, the vehicle began smoking, and the diagnosis expanded to include additional compromised electrical lines. The revised quote skyrocketed to $4,700 (later reduced to $3,100). - After nearly two months in service, I was informed that the AC compressor is now deemed \"bad\" due to debris from the harness, an issue not mentioned in previous inspections.  Safety Concerns: 1. Inconsistent Diagnosis: There was no mention of compressor damage during initial assessments. This late-stage discovery indicates negligence or potential additional damage during servicing.    2. Risky AC Activation: A technician attempted to clean the compromised AC compressor and activated the system, a procedure that is dangerous given the debris. This could lead to refrigerant leaks and electrical shorts.  3. Conflicting Statements: Audi Central Houston claims the compressor was previously damaged but also attempted to restore it. Such contradictions raise serious concerns about service integrity.  4. Certified Pre-Owned Credibility: The emergence of these costly issues questions the reliability guarantees of vehicles sold under Audi's Certified Pre-Owned program. Given that the vehicle began smoking shortly after being parked and had not undergone prior electrical work, I underscore the severe safety risks posed by potential electrical fires and undisclosed damage. These issues could endanger lives and property if not properly addressed. I strongly urge Audi USA and the NHTSA to investigate this matter for potential technical service bulletins or recalls, especially fo INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"AUDI","productModel":"Q7","manufacturer":"Volkswagen Group of America, Inc."}]}]}