{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11678669,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"08/06/2025","vin":"KM8K12AA0KU","components":"ENGINE","summary":"On June 18th I was driving my car home when the engine shut off. I had it towed to my mechanic who ran a diagnostic test and told me the problem was under an active recall and I needed to take it to the dealership. I had it towed to the dealership, who informed me it would 300+ dollars to run a diagnostic test, I agreed to it, and then they took almost a month to notify me that my troubles were a timing chain and not the engine recall (which matches my symptoms exactly) The dealership said I could pay 5K+ to have the timing chain replaced but they would NOT be doing the active recall work on the vehicle and if I wasn't going to have the 5K in repairs done I could come pick up the car. I contacted the Corporate complaint, and was assigned a case manager who just relayed the same information from the dealership, I asked to speak with a supervisor and was denied. Multiple times I asked and multiple times I was told there was no one above my case manager so I would not be transferred to a supervisor. The dealership relayed that it was \"not practical\" to fix the recall work until I had the timing chain repaired. On a recorded line they stated  they would not be fixing the recall work.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HYUNDAI","productModel":"KONA","manufacturer":"Hyundai Motor America"}]}]}