{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11680289,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2025","dateComplaintFiled":"08/12/2025","vin":"1C4RJKEG2S8","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This complaint is an update to my previous complaint #11679471 submitted on August 8, 2025. Please consider this as additional information to the original case. Since my initial submission:  Second Dealership Refusal: I attempted to bring the vehicle to a second authorized Jeep dealership for inspection and diagnosis. They refused any service, stating they would not inspect or repair the vehicle. This is now the second dealership to reject the vehicle after the incident.  Obtained Diagnostic Printouts: Despite refusing service, the second dealership was convinced to provide printed codes from the vehicle. These codes show multiple system errors recorded at a very low vehicle mileage, including communication failures with the ABS control module, brake system internal failure, and CAN bus errors. These indicate potential electronic or computer system faults that could have occurred immediately before or during the brake failure.  Manufacturer Warranty Issue: Immediately after the incident, Jeep opened a warranty case #93917003 for the vehicle. However, during subsequent communication, I was informed that this brand-new vehicle has no manufacturer's warranty at all. This is extremely concerning, as the vehicle was purchased new with only minimal mileage and no prior damage or modifications.  Vehicle Condition: The vehicle remains undrivable and unsafe to operate. Jeep or its authorized dealers have performed no corrective action.  Given that this was a brand-new vehicle with extremely low mileage purchased solely for personal family travel, and that both authorized dealerships have refused to address a major safety defect, I am requesting that NHTSA treat this as an urgent safety matter. The refusal to investigate by Jeep dealerships, combined with the unexpected claim that there is no manufacturer warranty, leaves this defect unresolved and poses an ongoing safety risk if similar failures occur in other vehicles.","products":[{"type":"Vehicle","productYear":"2025","productMake":"JEEP","productModel":"GRAND CHEROKEE L","manufacturer":"Chrysler (FCA US, LLC)"}]}]}