{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11680695,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2025","dateComplaintFiled":"08/14/2025","vin":"YV4M12RM4S1","components":"UNKNOWN OR OTHER","summary":"On several occasions while loading items into the rear storage area, the rear hatch suddenly closed on me without warning, striking me on the head and pinning me under it for several seconds until I was able to force the hatch open.   After the first couple of incidents, I thought that maybe I had inadvertently placed my foot under the rear bumper and triggered the swiping sensor causing the hatch to close.  After being aware of the very sensitive sensor, I made sure my feet are not anywhere near the bumper, but l am still experiencing the same problem when I am standing near the rear bumper for any length of time loading items into the rear storage area.  The owner\u2019s manual describes a beeping sound emits when the rear hatch is opened and closed when using the swiping method under the rear bumper with a leg.  I did not hear any warning sound and now that I am aware of this warning method, I listen for it and still do not hear the sound.  I have taken the vehicle to the dealer for an inspection.  While there they activated the rear hatch in my presence with the swiping motion and said that they could hear a faint beep sound which they explained is the same on all Volvo SUV\u2019s.  They demonstrated the swiping method on another SUV while I was there.  Again, I did not hear the warning sound, but they were able to hear the faint sound.  I was informed by the service advisor that there was no remedy to make the warning sound louder.  It should be noted that the approximate date listed is the last time it occurred.  It started shortly after purchasing the vehicle on August 31, 2024 and occurred on serveral occasions throughout ownership.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLVO","productModel":"XC60","manufacturer":"Volvo Car USA, LLC"}]}]}