{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11681788,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2024","dateComplaintFiled":"08/20/2025","vin":"1V2FE2CA6RC","components":"POWER TRAIN","summary":"Flawed programming of the transmission control module posing a safety risks in various low speed driving scenarios and potential repair expenses due to excessive engine strain.  There is a widespread defect with the 2024 Volkswagen Atlas Cross Sport that may affect the Atlas as well.  Many owners in Facebook groups are experiencing this defect.  Despite Volkswagen, wherein referred to as VW, claiming the performance of transmission control module (TCM) is a characteristic of the vehicle, the defect affects acceleration after decelerating below 20 MPH when the operator (driver) expects the vehicle to typically reaccelerate.  The flawed programming inhibits the transmission from downshifting at speeds below 20 MPH to properly reaccelerate, even in Sport Mode with the expectation of a more reactive transmission performance.  The transmission remains in 3rd gear at speeds between 5-20 MPH after decelerating rather than downshifting into 2nd gear to reaccelerate; however, from a complete stop, the transmission will properly use 2nd gear; generally from 5-19 MPH.  There is an audible strain on the engine when the RPM increase but the transmission does not downshift.  There is a manual \"trick\" to signal the TCM to downshift when slowing below 20 MPH.  A quick pulse of the accelerator pedal will signal the TCM to downshift and the transmission will properly operate in 2nd gear for reacceleration.  The challenge is not always having enough time to pulse the pedal in congested driving situations.  It's dangerous.  A few examples when this is observed is during stop and go traffic, turning into parking garages with immediate inclines, merging into interstate traffic, U-turns, climbing inclines below 20 MPH, etc.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}