{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11681856,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"08/20/2025","vin":"5YJSA1H16EF","components":"SUSPENSION","summary":"Vehicle Information: 2014 Tesla Model S VIN: [XXX]   Incident Date: [XXX]  Component Affected: Suspension / Air Suspension / Ride Height Control  Problem Description:  On [XXX], while driving, my 2014 Tesla Model S suddenly raised itself to and/or beyond maximum ride height without any driver input. Immediately afterward, the front driver-side suspension collapsed completely, leaving the vehicle unsafe to operate.  This appears to be an uncommanded overinflation event caused by Tesla\u2019s suspension control system. It is not normal wear but a manufacturer-induced malfunction.  If this failure had occurred at highway speeds, it could have caused catastrophic loss of control. The collapse of a suspension system without warning is a serious safety defect.  Tesla\u2019s service center in Moraine, OH, has refused to review the vehicle logs (which would confirm this sequence of failure) and has instead classified the incident as a standard part failure. As a result, Tesla is attempting to push full financial liability onto the owner instead of addressing what is clearly a safety-critical defect.  Safety Concern: A sudden, uncommanded suspension height change followed by collapse could lead to total loss of vehicle control and a crash. This poses an ongoing risk to both Tesla drivers and the public.  Requested Action: I am requesting that NHTSA investigate this failure mode as a safety defect in Tesla Model S vehicles and require Tesla to address these failures appropriately.  Service Center Involved: Tesla Service Center 1927 W Dorothy Ln Moraine, OH 45439  Owner Information: [XXX]  [XXX]  [XXX]   [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}