{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11683008,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"08/25/2025","vin":"5YJYGDEE9LF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Problem: I purchased a 2020 Tesla Model Y Long Range AWD, EPA-certified at 316 miles. My vehicle consistently delivers only 120\u2013150 miles per full charge, and just ~80 miles from the recommended daily 80% \u2192 20% SOC window. This is less than half the advertised/certified range.  I have meticulously logged trips since July 2025, recording start/end battery %, mileage, Wh/mi, and driving conditions. Even after following Tesla\u2019s own efficiency guidance (Chill Mode, conservative HVAC, no Sentry Mode, no Cabin Overheat Protection, speeds at/below limits), the shortfall is repeatable.  Company\u2019s Response: Tesla repeatedly stated:  No warranty action unless there is a system alert.  My range loss is due to \u201cshort trips\u201d or \u201cdriving habits.\u201d  They \u201ccannot go off EPA numbers,\u201d though Tesla advertises the EPA rating.  To review my logs, I must pay $235/hour, while I cannot access my own internal vehicle data.   On Aug 7, Tesla told me 33% SOC should equal their quoted range. In reality, I received only ~40 miles before needing to recharge. At my Aug 21 service visit, after 1.5 hours onsite, I was again told results were \u201cnormal,\u201d despite my detailed logs showing otherwise.  Why It Matters:  EPA ratings are federally mandated certification numbers. Dismissing them as \u201cnot applicable\u201d contradicts federal law and advertising practices.  A consumer should not accept half the advertised range while being told it is \u201cnormal.\u201d  Charging $235/hour to access my usage data blocks validation of Tesla\u2019s claims.   What I Request:  Investigation into whether Tesla is failing to deliver its EPA-certified range.  Enforcement of Tesla\u2019s 8-year/120,000-mile battery warranty, as my results suggest excessive degradation or defect.  Requirement that Tesla provide consumers access to their own vehicle/battery data without fees.  Written clarification of Tesla\u2019s real-world range obligations under Arizona conditions.   Evidence Available","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}