{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11683456,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"08/27/2025","vin":"55SWF8EB4KU","components":"BACK OVER PREVENTION","summary":"Started car, put in reverse, reverse camera did not engage, screen blacked out, I restarted car thinking systems and computers needed a re-boot.  The backup camera no longer works.  Coincidently, in reading the recall of the back-up camera on the 2019 C 300 Mercedes, this fits and checks all the boxes.  I would like to get this fixed asap, my car has $63,000 miles, and no backup camera.    The safety of this feature is remarkable, and cannot express how often I used it, I can see many things that I cannot see now.  This problem has been confirmed by my mechanic.  The dealership and MB USA has referred me here.  The screen black out was the first and only warning I received before no longer able to engage camera, this happened in late Winter 2025.  I am shocked that my VIN is not a part of the recall.  Please add this so that I am able to use my back-up camera.   [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"MERCEDES-BENZ","productModel":"C 300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}