{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11683805,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"08/28/2025","vin":"5LMYJ8XY2MN","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"My 2021 Lincoln Aviator grand touring PHEV has on 3 separate occasions randomly gone into \u201cbrick\u201d mode where power is to some components like the Sync screen, and some lights, but main dash won\u2019t boot, the lock/unlock doesn\u2019t work but lock icon flashes on door panel, the vehicle won\u2019t start. This is after short trips out with my family for the evening. Not a fob issue. All 3 times the same. First occurrence at just over 11,000 miles, again in Sept 2023, and happening again June 2025. Roadside assistance dispatches tow trucks, the vehicle can never be jump started. Electric parking brake is engaged and will not disengage even when manually put in neutral. Always takes dispatching several different tow trucks to get one equipped with skates to drag the vehicle on to a flatbed tow truck, or old school wheel lift truck to be able to tow the vehicle since the electric parking brake will not disengage in this situation.  Last time this happened it took 6 separate trucks to come out over 3 days to find one that could tow it in metro Detroit, the heart of the auto industry. This is a defect in the system of my vehicle that poses a safety issue because it prevents a regular tow truck from being able to tow this vehicle. I have had the dealership look at it many times, there is no fix, tech says it is a defect. Each time I have reported it to the Lincoln Customer Experience Center, they don\u2019t care enough to do anything. Not sure how to get help but I\u2019m probably not the only one with this safety defect. There are other safety issues. The safety stop for the lift gate doesn\u2019t always work and will hit you hard without stopping for an obstruction. I also have acceleration hesitation when stopped and turning in traffic, risk for accident. The electrical problems with my Aviator are endless but leaving me stranded with my children and unable to easily get help is a serious problem and unacceptable. Please let me know how you can help. Sincerely a concerned mother of 2 little boys.","products":[{"type":"Vehicle","productYear":"2021","productMake":"LINCOLN","productModel":"AVIATOR","manufacturer":"Ford Motor Company"}]}]}