{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11684923,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"09/04/2025","vin":"KNALN4D71G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I am submitting this complaint regarding a 2016 Kia Cadenza (VIN: [XXX] ) and Kia\u2019s repeated failure to properly diagnose or repair a serious overheating/safety defect despite this being a well-documented and known issue affecting these engines.  Vehicle and Service Information \u2022Vehicle: 2016 Kia Cadenza (VIN: [XXX] ) \u2022Mileage: ~129,608 \u2022Dealer Involved: Central Kia of Plano (Plano, TX) \u2022Repair Order #: [XXX] \u2022Dates: [XXX]  Issues 1.Overheating / Known Engine Defect \u2022My vehicle overheats, especially with the A/C on or at idle. \u2022Kia has already been directed to issue extended warranties on these engines due to systemic defects (including bearing wear, engine failure, and overheating). \u2022Despite this, Kia continues to deny or delay proper repairs and instead authorized the dealer to replace only a cooling fan relay, which did not fix the defect. 2.Dealer Misconduct \u2022Central Kia of Plano kept my vehicle for 10 days, charged me $269.92, and returned the vehicle still overheating. \u2022I was told a Techline case would be submitted, but I have confirmed this was never done. 3.Incomplete Recall Repairs \u2022I requested completion of open recalls: \u2022SC232 \u2013 Windshield Bonding \u2022SC284VG \u2013 HECU Fire Risk \u2022The dealer marked one as complete and the other as pending, but I have no confirmation in Kia\u2019s system that either was properly completed. 4.Corporate Inaction \u2022I have multiple open cases with Kia Corporate, but they have failed to escalate or reassign me to a reputable dealer. \u2022Despite the extended warranty obligation, Kia has not replaced the engine or confirmed a permanent repair.  Why I Am Contacting NHTSA \u2022This is not an isolated issue \u2014 it is a known safety defect across these engines. \u2022Kia has been required to extend warranties for this exact defect but is failing to honor that coverage by stalling, misdiagnosing, and leaving vehicles unsafe. \u2022My vehicle remains unsafe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"CADENZA","manufacturer":"Kia America, Inc."}]}]}