{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11687666,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"09/16/2025","vin":"JM1BL1U5XB1","components":"UNKNOWN OR OTHER","summary":"The instrument panel above the information display in my 2011 Mazda3 has warped and created a visible gap, which is a known defect previously covered under Mazda\u2019s Special Service Program A9 (SSP A9). While originally described as a cosmetic issue, in my vehicle the gap now allows engine odors and emissions to enter the passenger cabin.  This condition presents a safety and health risk to occupants. My daughter drives the vehicle daily to college and is regularly exposed to these fumes. To confirm the problem, I used a Temtop M2000C Advanced Air Quality Monitor and recorded the following CO\u2082 levels inside the cabin compared to outside air:  - Outside vehicle (baseline): 348 ppm - Inside after 1 minute: 436 ppm - Inside after 5 minutes: 1,027 ppm - Inside after 15 minutes: 1,645 ppm  According to the monitor\u2019s air quality guide, 1,501\u20132,500 ppm CO\u2082 is classified as \u201cUnhealthy.\u201d These readings indicate a measurable intrusion of emissions into the cabin.  Mazda Customer Experience has acknowledged the vehicle is outside the SSP A9 warranty window and denied repair assistance, but I believe this issue is no longer cosmetic. The defect now creates a condition that may adversely affect occupant health and safety and should be considered under NHTSA\u2019s authority for potential investigation.  The vehicle can be inspected upon request. A Mazda dealer (Group 1 Mazda Denton, Texas) has provided a repair estimate of $1,307.77 for instrument panel replacement. Photos of the gap and air quality readings are available.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MAZDA","productModel":"MAZDA3","manufacturer":"Mazda Motor Corp."}]}]}