{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11687948,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"09/17/2025","vin":"3C4PDCBG4DT","components":"SEATS","summary":"On Tuesday, September 16, 2025, at approximately 1:30 PM, the driver\u2019s side headrest, part of my 2013 Dodge Journey\u2019s AHR (Active Head Restraint) system suddenly exploded for no apparent reason. I was alone in the vehicle, waiting to make a left turn. The sudden loud, sharp sound and impact to the back of my head startled and stunned me; I felt as if I had been rear ended. I looked back but there was no one behind me. Not knowing what had happened, I felt scared and light headed. I was still able to complete my turn but I pulled over to compose myself and ensure that I was okay. I didn\u2019t become aware of the failure of the headrest until I returned home and my husband inspected the vehicle. As I write this incident report 24 hours after it occurred, I am experiencing soreness and discomfort in my neck and plan to seek a medical assessment.  The vehicle is available for inspection until repairs are made.  The manufacturer acknowledges that the sudden failure of this component is a defect for this vehicle but as yet it has not been the subject of a recall.  No inspection of the head rest component by the manufacturer, police, insurance representatives or others.   There were no warning lamps, messages or other symptoms of the problem prior to the failure.","products":[{"type":"Vehicle","productYear":"2013","productMake":"DODGE","productModel":"JOURNEY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}