{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11688170,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2025","dateComplaintFiled":"09/18/2025","vin":"4S3BMAA60C1","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"Vehicle: 2012 Subaru Legacy VIN: [XXX]  Owner Location: Syracuse, NY (salt-belt state) Dealer: Romano Subaru (Syracuse, NY) Dealer Findings / Estimate: \u201cUrgent Work \u2014 Subframe with sway links \u2014 $3,119.89\u201d (front subframe replacement required), plus alignment and related items; total estimate $4,394.75.  Summary of Safety Defect: The front subframe has corrosion holes near structural/mounting points. This compromises suspension/steering integrity and presents a risk of sudden loss of control while driving.  Manufacturer Response (Subaru of America): I opened a case with Subaru Corporate. Subaru denied assistance on the basis of vehicle age (2012) and absence of a front-subframe recall, and instead offered a $500 coupon toward a new vehicle. This response does not address the current safety defect documented by a Subaru dealer.  Why NHTSA Action Is Warranted: \u2022Subaru has already recalled the rear subframe on these models in salt-belt states (NHTSA 19V-297) due to corrosion-related failure. \u2022My vehicle exhibits the same corrosion failure on the front subframe, a critical load-bearing structure. \u2022A safety defect should be addressed regardless of vehicle age. The manufacturer\u2019s refusal leaves an unsafe vehicle on the road or forces the owner to pay for a safety-critical repair that appears systemic in salt-belt regions.  Requested Action: I request NHTSA investigate front subframe corrosion on 2010\u20132014 Subaru Legacy/Outback vehicles in salt-belt states and determine whether the rear-subframe recall should be expanded to include front subframes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"SUBARU","productModel":"LEGACY","manufacturer":"Subaru of America, Inc."}]}]}