{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11688638,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"09/20/2025","vin":"WA124BGF6SA","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Thank you for your response and for acknowledging the difficulties I have experienced with my Audi Q6 e-tron. I appreciate your willingness to escalate my concerns and ensure they are properly reviewed. I had originally sent this to you on 9/10/2025 for escalation.   As requested, here is the information: \u2022Vehicle VIN: [XXX]  \u2022Current Mileage: 1,204 \u2022Date Vehicle Went in for Service (current visit): 9/10/2025 (3rd visit) \u2022Consent to Share with Audi Dallas: Yes, you have my full consent to share this information with Audi Dallas for review and coordination.  I want to emphasize that the vehicle has now been in the shop three times and is currently still there, meaning it has spent more time in Audi\u2019s possession than in mine. Despite raising my concerns directly with the General Manager of Audi Dallas and the Service Department, there has been a lack of coordination and resolution, which has left me in the position of paying for a vehicle I cannot reliably drive.  My expectation is to move beyond repeated repair attempts. I am respectfully requesting that Audi consider a goodwill lease exchange into a Q8 Sport or comparable gas-powered vehicle. While I understand the financing complexities of my original lease, and the Q8\u2019s higher positioning within the lineup, I do not believe it is reasonable to expect me to continue paying for a defective vehicle.  \u201cIn addition to the goodwill lease exchange I\u2019m requesting, I would also like consideration for the payments I\u2019ve already made on this lease, as well as the $700 I spent customizing the vehicle\u2019s rims. Since the car has spent more time in Audi\u2019s possession than mine, I believe it is fair to have those payments and costs credited toward the new lease.\u201d Traffic light warning, lights  I look forward to your confirmation of my case number, assignment of a case manager, and the next steps toward resolution. I am not willing to return to Audi until a new deal for another vehicle has been established.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"AUDI","productModel":"Q6 E-TRON","manufacturer":"Volkswagen Group of America, Inc."}]}]}