{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11689455,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"09/24/2025","vin":"1V2KE2CA6RC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"On the afternoon of Wednesday August 6th I was no less that 3-4 miles from my home when the car stopped in the middle lane of a very busy 3 lane highway and never started again.  It was 90+ degrees outside and even hotter inside the vehicle with leather seats. I became extremely nervous and my small 10 pound puppy began to have anxiety and overheat.  When I pulled away from my home the car was bucking and jerking.  The car had just completed an OTA software download and installation a few hours earlier so I assumed it was the after affect of the software update. As I pulled onto the main road the car was still driving very roughly and when I cam to a red light the car started to shake back and forth very roughly and once the light turned green I was unable to accelerate. Error messages where coming up on the screen. I tried to start the car to move out of the middle lane but it would not start. A state trooper had pulled behind me and got out to assist. She noted she saw gray smoke coming from behind the vehicle as I was driving up to the light which prompted her to get behind me initially. She and I both worked to try to get the car into park but it would not shift gears. She noted fluid was running out of the car but we both assumed it was coolant or antifreeze. She radioed the local police to assist since we were in the middle lane of a dangerous highway and I contacted VW roadside assistance.   The local police officer arrived on the scene and was able to assist with getting the manual parking brake on.   When the tow truck arrived he asked if the car would go into Neutral we advised NO he then stated we were standing in gasoline and if we tried to start the vehicle the car could have exploded or the engine could have caught fire. If someone had rear ended or hit us there would have been a fire because the entire gas tank has leaked onto the ground that was the fluid the state trooper saw running from the back of the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}