{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11689958,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2025","dateComplaintFiled":"09/26/2025","vin":"1C4PJMJX3KD","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"When driving the Jeep Cherokee (51,000 miles), I experienced numerous incidents where the car experienced sudden power loss climbing a grade followed almost immediately by numerous warning lights and a message that \"4WD System Unavailable\" as well as a message that the forward warning system had failed. Under these conditions, the car struggled to make even 50 mph and would only do so in a much lower gear at 4000+ rpm. Prior to each incident, the car had been driving smoothly at 70 mph at approx 2200 rpm. Both the Jeep dealer and the local repair obtained the same error code (DTC C14A7-97 PTU Motor Component) indicating internal failure of the PTU (transfer case). When the repair shop removed the transfer case they found metal shavings in the PTU lubricant. With no PTUs available from the Jeep dealership for months it was necessary to purchase a salvaged PTU at near-new pricing. I note that there is a similar recall but it does not cover my vehicle. I also note there are numerous NHTSA complaints for identical problems being filed nearly daily for 2017-2021 Jeeps. This defect is a serious safety issue that can result in complete driveline failure or an inability to maintain speed with traffic. It also results in approx $5000-7000 in repair costs for each PTU replacement.","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}