{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11690186,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2025","dateComplaintFiled":"09/28/2025","vin":"5YJ3E1EB5KF","components":"FORWARD COLLISION AVOIDANCE","summary":"Vehicle: 2019 Tesla Model 3 Dual Motor VIN: [XXX]  Mileage: ~84,041 Software: v12 (2025.32.6 e575ed98d527), FSD Supervised v12.6.4 Date/Time: [XXX], ~[XXX] Location: [XXX]   Incident Description: While operating Autopilot, I was stopped at a stop sign preparing to turn right. I lightly pressed the accelerator to prompt the turn. At that moment, the vehicle would not respond to steering or braking input. Despite applying full force on the steering wheel and brake pedal, the car continued straight ahead and struck a street sign.  This represents a loss of manual override \u2014 I was completely locked out of steering and braking.  Prior Behavior at Same Location: On prior occasions using Autopilot at this same intersection, the vehicle would attempt to make the turn but then immediately steer itself into the breakdown lane. I had learned to expect this and was prepared to take over. However, in this most recent incident, the vehicle did not allow me to take over at all, which created a far more serious hazard.  Result: \u2022Vehicle damage (front bumper, sensors) \u2022Significant safety risk if pedestrians or cross traffic had been present \u2022Demonstrates that Autopilot can both mis-execute turns and, critically, fail to relinquish control when the driver intervenes  Action Taken: \u2022Scheduled Tesla Service (Cherry Hill, NJ \u2013 Oct 7, 2025) \u2022Requested Tesla to preserve all telemetry, camera footage, and Autopilot logs \u2022Reported to my insurance carrier as a suspected manufacturer defect  Request: I am reporting this as a serious safety defect. A system that prevents manual override of steering and braking is unsafe and could cause severe injury or death. Please investigate Tesla Autopilot\u2019s behavior at this location and in similar right-turn scenarios.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}