{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11690250,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"09/29/2025","vin":"5FNYF5H58JB","components":"POWER TRAIN","summary":"I am filing this complaint because Honda has acknowledged a torque converter defect in Service Bulletin 23-078 (dated August 31, 2023), which applies to 2017\u20132019 Pilots and Ridgelines equipped with the 6-speed automatic transmission. The bulletin states that certain torque converters may have been manufactured outside proper specifications, causing cracks in the lock-up piston, pressure bleed-down, and eventual loss of clutch capacity. This failure is associated with diagnostic trouble code P0741 (\u201cTorque Converter Clutch Circuit Performance / Stuck OFF\u201d) and can result in shuddering, hesitation, loss of power during acceleration, or sudden and irregular transmission behavior \u2014 all of which create safety risks in traffic, merging, or highway conditions.  My 2018 Honda Pilot meets all the published eligibility criteria: it is within 8 years of the original service date, has fewer than 150,000 miles, and has stored the DTC P0741. Despite this, both my dealership and Honda America have denied coverage, claiming my VIN \u201cdoes not qualify.\u201d While a goodwill request was filed on my behalf, I was informed that even if approved, I could still be expected to pay part of the repair. This denial is unacceptable given Honda\u2019s recognition of the defect and effectively requires me to cover a repair of a faulty product that is necessary for safe operation of the vehicle.  Because Honda has already issued a service bulletin acknowledging this defect and created a warranty extension for some vehicles, I urge NHTSA to investigate whether the defect is broader than Honda admits, and whether a recall or expanded coverage is warranted to ensure drivers like myself are not forced to operate unsafe vehicles due to VIN restrictions.","products":[{"type":"Vehicle","productYear":"2018","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}