{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11691282,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"10/03/2025","vin":"5XYPGDA35LG","components":"ENGINE","summary":"Vehicle Information:  Make: Kia  Model: Sorento  Year: 2020  VIN: [XXX]   Mileage: ~80,000 miles  Complaint Summary: I am filing a complaint regarding excessive engine oil consumption in my 2020 Kia Sorento. The vehicle burns oil between regular oil changes, requiring frequent top-ups. There are no visible leaks, and this consumption poses a serious safety risk, including potential engine failure or fire hazard.  Detailed Description:  I purchased the vehicle used from a Kia dealership.  I requested an oil consumption test from the dealership, but they refused, stating the vehicle is out of warranty.  I contacted Kia Consumer Affairs, and they also refused to authorize the test or provide assistance.  This engine issue is widely reported by other owners of the 2020 Sorento and similar Kia vehicles, particularly those with Theta II / GDI engines, which are known for oil consumption problems.  The vehicle has approximately 80,000 miles, and the oil consumption is significant enough that I must frequently add oil between changes, creating a safety concern.  Actions Taken:  Requested an oil consumption test from local Kia dealership \u2014 refused.  Contacted Kia Consumer Affairs for assistance \u2014 refused.  Maintained detailed records of oil use and maintenance.  Request: I request that the NHTSA investigate this oil consumption issue for my vehicle and the 2020 Kia Sorento model line. I also seek guidance on any recalls, service campaigns, or safety actions related to this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}