{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11691419,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"10/05/2025","vin":"2GNAXKEV4K6","components":"SEATS","summary":"Problem persists since 4/3/2025.  While parked, the Driver\u2019s Seat was leaned back. About 1 hour later, I couldn\u2019t let it back up. Drove home slowly after 11p.   Took to a Repair Shop next day to have the Driver\u2019s Seat fixed. I paid for a Diagnostic & was told that the seat could not be repaired because GMC was no longer manufacturing the seat motor needed. The shop spoke to GMC & a Dealership.   I called GMC the next day to complain & verify because car was only 2019 - parts are to be manufactured & made available for minimum of 10yrs! Over next 3 -6 months I spoke to numerous Customer Service employees & Supervisors. I was referred to a Certified Chevrolet Dealer, Dave Gil Chevrolet.  I had to use a Large Wedge Pillow & Bed Pillow since the seat was flat back. My car was UNSAFE, difficult to drive & caused concern on whether the seat belts & Air Bags would work properly in the event of an accident or collision.   The certified Dealership said that of the 3 motors in the seat, they could get the front one in 2weeks to 3months but not the motor for the rest of the seat. These are the part #\u2019s unsure which is which: 1352-6511 & 1352-5388.  I emailed & sent Certified Letter to GMC\u2019s CEO. No response to my email but someone acknowledged my letter.  All I ever wanted was my 2019 Equinox repaired properly. Note: Car payment, Insurance, Registration were still expected to be paid & they were by me.  I was given a Customer Loyalty Certificate smaller than what I was quoted but not for a new Equinox, for a 2025 Trax which is much smaller! I was told my Equinox couldn\u2019t be repaired, sizable bal due ( I had only purchased 2 yrs prior.)  In June 2025 I was mailed a copy of the \u201cCalifornia Repurchase Agreement\u201d that GMC was adopting. ( see attached). I sent Certified Letters to that Dept but got no responses. I then escalated to the OH Attorney General\u2019s Consumer Fraud Department & someone called me back. I shared the part #\u2019s  but several days have passed - no response. Con\u2019tl","products":[{"type":"Vehicle","productYear":"2019","productMake":"CHEVROLET","productModel":"EQUINOX","manufacturer":"General Motors, LLC"}]}]}