{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11691564,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"10/06/2025","vin":"5XXGM4A71EG","components":"ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES","summary":"[XXX] , [XXX]   [XXX]  [XXX]  Email: [XXX]  [XXX]  [XXX]   Date: October 5, 2025  Kia America, Inc. Consumer Affairs Department [XXX]   Subject: Request for Goodwill Repair \u2013 Defective Paint on 2014 Kia Optima LX  Dear Kia Consumer Affairs Team,  I am writing to formally request assistance regarding the defective paint on my 2012 Kia Optima LX. The paint has begun to peel and flake on several areas of the vehicle, including [insert locations \u2014 e.g., the hood and roof, if you want to specify], and the problem continues to worsen over time.  My vehicle details are as follows: \u2022Year/Model: 2014 Kia Optima LX \u2022VIN: [XXX]  \u2022Mileage: 187,000 miles \u2022Color: silver   After researching this issue, I learned that many other Kia owners with similar models and colors have experienced the same paint defects. It appears to be a known issue related to the factory paint or clear coat used on certain Kia vehicles from this period.  I have always maintained my Optima properly and have not had any repainting or accident-related body work done. The paint defect significantly impacts the car\u2019s appearance and resale value, and I respectfully request that Kia provide a goodwill repair or repaint under its customer satisfaction or defect resolution policy.  Please let me know how I should proceed to have the vehicle inspected or evaluated. I have photographs of the damaged areas available for your review upon request.  Thank you for your time and attention to this matter. I look forward to your response.  Sincerely, [XXX]  [XXX]  Email: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]}]}