{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11693999,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"10/17/2025","vin":"1V2FR2CA1SC","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The infotainment system, which controls most of the functions of driving safely, is down again for the 2nd time since I purchased my Atlas on 6/9/25.   The first time it happened, the local VW dealer had me bring it in on 8/30 & they  \"fixed\" it relatively quickly.   They stated it was a local issue & had many Atlas screens that went down but they didn't know why.  Now on 10/16 this occurred again, I called the local VW dealer & was told they can't get me in for over 2 weeks. I have a long trip planned before that & also I am heading back south for the winter prior to the date they can get me in.  I was told I can drop off the vehicle for an unknown time frame - which leaves me no vehicle at all unless I rent a car for this unknown time frame. A second service advisor called me back to advised it is now a nationwide issue & as of now, there is no solution to fixing it.  So why would I drop off my vehicle if there is no solution for this issue?","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}