{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11694598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"10/20/2025","vin":"3FMTK3SU6PM","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I\u2019m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I\u2019ve been renting and driving multiple cars from different brands and models \u2014 Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E and all of them show the same dangerous behavior:  sudden phantom braking for no reason,  traction control malfunctioning, throwing the car from side to side,  unstable handling, especially on highways or during light rain.  This is not an isolated case it\u2019s happening across several brands and systems, which makes me question what is really going on.  Why are drivers being forced to deal with unreliable technology that clearly isn\u2019t ready for real-world conditions? Are these systems being tested using real drivers as data sources to \u201cteach\u201d self-driving cars how to handle special situations? Because that\u2019s what it feels like we are being used without consent, forced to correct constant software mistakes that could cost lives.  This situation has destroyed my professional and financial stability. I work as a rideshare driver (Uber and Lyft), and passengers have reported me as \u201cunsafe\u201d because the car suddenly brakes or moves erratically something completely out of my control. I\u2019ve lost access to stable work, fell behind on my car payments, and ended up returning my own vehicle because of all the expenses and stress trying to fix something that was never broken in the first place.  And I have to ask: Why did NHTSA approve a regulation that prevents drivers from fully turning off these driver assistance systems? In what world does it make sense for a safety-critical technology to have no emergency off switch? In any other context like electricity we have breakers to stop the system when it becomes unsafe. Cars should be no different.  I\u2019ve lost almost everything I worked for because of this. Please, take this seriously. People\u2019s lives, jobs, and mental health are being destroyed by technology that we can\u2019t control.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"MUSTANG MACH E","manufacturer":"Ford Motor Company"}]}]}