{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11695392,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2025","dateComplaintFiled":"10/24/2025","vin":"4JGFB4JB2MA","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while driving 65-70 MPH, the vehicle was skipping. The contact immediately veered towards an exit ramp. The contact noticed knocking sounds coming from the engine, and the vehicle stalled on the exit ramp. There was smoke coming from underneath the hood. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the engine had imploded and sustained a hole. The dealer determined that the engine needed to be replaced. Additionally, the dealer took the engine apart and informed the contact that the cause of the engine implosion could not be determined even with the assistance of the engineers. The vehicle was not repaired due to the cost. The contact then brought an independent mechanic to the dealer to inspect the vehicle. The mechanic inspected the engine and informed the contact that the failure had occurred due to a lack of engine oil; however, the contact stated that the dealer had performed an oil change on the vehicle 27 days prior to the failure. The manufacturer was notified of the failure but denied assistance in covering the repair. The manufacturer informed the contact that the engineers had not yet determined the cause of the engine implosion. The failure mileage was 69,100.","products":[{"type":"Vehicle","productYear":"2021","productMake":"MERCEDES-BENZ","productModel":"GLE 350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}