{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11695632,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2020","dateComplaintFiled":"10/26/2025","vin":"1FMHK7D87BG","components":"STEERING,SUSPENSION,POWER TRAIN","summary":"I had a recall on my 2011 Ford explorer for toe Links and bushings. Since ever since this has been going on I have gone through 38 tires in the rear in the past two years alone no shop will fix my car because the camber is so out of whack I have to have the whole rear suspension redone again when it should have been fixed the first time with the recall link Ford spent 5 minutes going through my car and said that my car didn't qualify for any recall because my car is a front wheel drive and not an all-wheel drive so they did not do the recall now after bringing it to another shop I have the estimate of what it would cost to fix that needs to be done it is an emergency because when I hit a pothole I go in the ditch my friend and his smashed because I can't control my car my steering freezes while driving down the highway and this all has something to do with the rear suspension five Star automotive wrote down everything that needs to be replaced this is a hazard to  be on the road, if I could afford another car I would have one I keep sinking money into this one, because of Link Ford and their mistake me and my car should not have to suffer for it or anyone else on the road  because this is a hazard my car is going to kill someone if I would have had the recall replaced, I wouldn't have had to spend an additional $1,400 on parts and labor that never even got put in because they can't put them in until this is repaired I can't even get a front end alignment because of this the entire rear suspension is sagging to the ground and my tires tilt in about 42\u00b0. I have the printout from both Link Ford in mining and 5 star automotive in Superior WI because of the 22 times I've gone in the ditch due to my suspension and steering locking up I have a short in the ground wire somewhere that is now fried my ECU so when I put it in a $90 boot every time it lights on fire within 30 seconds I'm in closing that picture as well of the one I just put in little over an hour ago.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}