{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11696853,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"10/31/2025","vin":"JF2SJAWCXHH","components":"AIR BAGS,SEATS","summary":"I want to bring a widespread safety\u00a0issue up that is not being resolved by the manufacturer. I have a 2017 Subaru Forester with a faulty ODS sensor. This is a known issue to Subaru and there are bulletins issued on this topic (WUM-98 and 17-19-24). I had the original ODS sensor replaced in 2021. Several months ago my passenger airbag lights started to turn off again. I took it to Subaru and they did a diagnostic test and found that the replacement ODS sensor had again malfunctioned - code b1760 \"occupant detector sensor mat fault.\" I was told (at the dealership service center) that the sensor is on back order and was quoted to 1,887.62 to replace the seat bottom. However, the seat bottom is also on back order. I was told to contact Subaru directly and they would likely cover the cost since this is a known issue with a bulletin out and the parts are on backorder through the dealership. I have since contacted Subaru many times only to be told that there are no active recalls on my vehicle and the recall for the faulty ODS sensor shows completed on 6/28/2021 @ 57,096 and Subaru would not have a path of goodwill assistance towards the repair since it\u00a0has been more than a year since the replacement.\u00a0  Subaru forums are full of owners going through the same thing and being told the part is back-ordered, they need a new 1,800 seat bottom, or this issue isn't covered because their seat probably got wet, etc. If both the wiring harness and the seat bottom are both on back order, then what is the solution - buy a new seat, buy a new car? This is not a cosmetic issue, normal \"wear\u00a0and tear\" or a maintenance\u00a0issue. This is a model-wide issue among all Subaru vehicles. This is a defective part and clearly replacing the wiring harness does not fix the problem. This is a widespread safety issue that\u00a0is not being addressed properly by\u00a0Subaru, which is why I'm escalating this to the NTSB.\u00a0","products":[{"type":"Vehicle","productYear":"2017","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}